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CONTACT SUPPORT

Frequently Asked Questions

What payment methods do you accept?

Tupperware re-Use-It accepts all major credit and debit cards, including:

  • Visa

  • Mastercard

  • American Express

  • Discover

  • JCB

  • Diners Club

  • Paypal

What is your return policy?

Yes, I accept returns for defective and non-defective products

  • Contact me within 3 days of delivery

  • Ship items back within 30 days of delivery

Cancellations

  • Request a cancellation within 1 hour of purchase

Return Conditions

  • Items may be returned for a full refund upon receipt.

  • Buyers are responsible for return shipping costs.

  • If an item is not returned in its original condition, the buyer may be responsible for any loss in value. 

  • Refund will be sent within 7 days  of receipt of return.

  • Do you use eco-friendly shipping materials?

  • Yes! I use clean, recycled shipping boxes whenever possible. Reusing boxes helps reduce waste and supports environmentally friendly shipping practices.

  • How long does processing take?

  • Most orders ship the next business day.

  • Exceptions may apply to items specifically noted in the shop banner or item listing. Please review individual listings for details.

  • What are the estimated shipping times?

  • United States: 5–7 business days

  • While I do my best to meet these estimates, delivery times cannot be guaranteed and may vary depending on the shipping carrier and service selected.

  • Do you offer international shipping?

  • Yes, international shipping may be available on a case-by-case basis.

  • Please contact me before purchasing to receive a shipping quote and confirm availability to your location. Shipping costs, delivery times, and available services vary by destination country.

I'm always happy to help and will respond as quickly as possible.

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